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Assaulted women’s helpline

Get 24/7 crisis counselling and referrals to shelters, legal advice and other help.

Support is available in over 200 different languages, including 17 Indigenous languages.

Learn more about the assaulted women’s helpline.


Toll-free: 1-866-863-0511
Toll-free TTY: 1-866-863-7868

Greater Toronto Area (GTA)

Toronto: 416-863-0511
TTY: 416-364-8762

Mobile (On Fido, Rogers, Bell and Telus networks)

#SAFE ( #7233)

Victim Support Line

The multilingual Victim Support Line provides services to victims of crime across Ontario, in most languages spoken in the province.

Victims of crime and their families have access to a wide range of services, including counselling, financial assistance and other supports

Toll-free: 1-888-579-2888
Greater Toronto Area: 416-314-2447


Get 24/7 anonymous crisis counselling and referral services for Francophone and French speaking women.

Toll-free: 1-877-336-2433 (1-877-FEMAIDE)

Learn more about fem’aide.


Get 24/7, culturally sensitive crisis counselling, advice and support for Indigenous Women and their families living in urban, rural and remote communities, both on and off reserve.

Support is available in English, Ojibway, Oji-Cree and Cree.

Learn more about Talk4Healing.

Toll-free: 1-855-554-4325 (1-855-554-HEAL)

If you have experienced domestic violence and need help with a family law matter, please call LAO’s contact centre immediately:

Emergency shelters and women’s shelters

 Emergency shelters provide security for women and their children fleeing violence and abuse by offering protection, hope and support.

To find support in your local area, call:

Supports for Indigenous women

There are culturally appropriate programs and services for Indigenous women and children experiencing violence.

Indigenous Health Healing and Wellness Strategy Provincial Healing Lodges

Healing lodges offer residential and/or day programs using traditional Indigenous healing and contemporary therapeutic interventions to:

  • reduce the impacts of, or trauma arising from, sexual assault, physical, mental and emotional abuse or family instability
  • promote the spiritual, emotional, mental and physical well-being of Indigenous people and families
  • foster the healing, rebuilding and strengthening of individual and family relationships

Learn more about provincial healing lodges and how you can connect with their services.

Shelters for Indigenous women and children

Find a shelter that can provide safe, short-term residences for women fleeing domestic abuse and their children. Counselling and other culturally appropriate supports are also available.

Learn more about shelters for Indigenous women and children and how to connect with their services.

Sexual assault centres

Find a sexual assault centre in your community.

Sexual assault centres provide supports to survivors of sexual assault.  Women who have experienced sexual assault may access a range of services through these centres, including, a 24-hour crisis line, counselling, peer support, advocacy and accompaniment to hospitals, court and other services.

Domestic violence treatment centres

Get hospital-based emergency care for people who have recently experienced sexual and/or domestic violence. Care can include access to specialized medical care and counselling.

Visit the Ontario Network of Sexual Assault and Domestic Violence Treatment Centres website to find help in your region.

Affordable housing

Learn about programs to help you find a safe and affordable place to call home, including help for survivors of domestic violence and human trafficking.

If you are a victim of sexual assault living in Ontario and would like to speak to a lawyer, you may be eligible for up to four hours of free legal advice by phone or video conversation (for example, Skype or Zoom). This service does not include legal representation in court.

This service is confidential and is available any time after a sexual assault has occurred.

Vulnerable Victims and Family Fund

The Vulnerable Victims and Family Fund helps victims of crime participate more fully in the criminal court process.

Financial and court-based supports include:

  • travel to attend key court dates
  • language interpretation services (does not include instances where the Language Interpreters Services Program applies)
  • special accommodations for victims with disabilities, such as real-time captioning or other equipment
  • Basic necessities for victims of human trafficking while at court 

Victims of crime and families of homicide victims should apply through Ontario’s Victim/Witness Assistance Program. Visit the victim service directory to find assistance in your community.

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